常见问题
- 咨询服务中心提供什么服务?
学生咨询中心提供以下服务 服务:个人, 集团, 以及夫妻咨询, 危机干预, 酒精, 以及其他药物咨询和转诊. We also provide a wide variety of outreach presentations on mental health topics for student organizations, 学生宿舍, 以及大学社区.
- 谁有资格获得咨询服务?
All currently registered students at 澳门十大赌城官方网站 and the Hagerstown 校园 are eligible for 服务 with the 学生心理咨询 Center.
- 为什么澳门十大赌城官方网站要把代词放在“与员工见面”页面上?
澳门十大赌城官方网站相信所有人都有价值，都应该受到尊重. Transgender and non-binary people often experience difficulty when trying to get others to refer to them by their correct pronouns. 他们经常被误解性别, 这可能是痛苦的，并表明他们没有被视为真正的人.
包括澳门十大赌城官方网站的代词, we want to create a safe space and demonstrate that gender should never be assumed or asserted by other people. 通过这样做，澳门十大赌城官方网站希望减轻变性人经常经历的痛苦.
Including our pronouns on the webpage and in our email signatures is an option we give our staff. We make it optional because we recognize coming out is a process that everyone should be able to do on their own terms and in their own way. 什么是人称代词，为什么它们很重要?
- 我对第一次“访问”有什么期待??
The morning of your appointment you will receive an email with a link to complete your intake paperwork, 那些文件需要在你约定的约会之前完成. 如果你的预约是虚拟的, 您将收到另一封电子邮件，其中包含连接远程医疗预约的链接. 在你约定的时间, you will meet with a 学生心理咨询 Center counselor who will get an understanding of your current needs, 收集关于你的简短历史, 并与你合作制定一个计划，概述接下来的步骤.
- 学生来学生咨询中心讨论什么类型的问题?
学生们出于各种原因来到学生咨询中心. 这些措施包括压力管理, 组织技能, 关系问题与精神障碍的显著症状有关, 最常见的是抑郁和焦虑. Some students may only come once as problems or symptoms arrive while others may attend regularly throughout their years of schooling to manage recurrent symptoms of ongoing stressors. 澳门十大赌城官方网站通常每两周见一次学生。. 根据你的治疗师的临床判断，可以建议你进行更定期的治疗.
- 我需要在危机中参加学生咨询中心的服务吗?
NO! 它即使不是更有帮助，也是一样有帮助的, to seek counseling treatment just when you are starting to feel that you could use some assistance. You don't need to wait until there is a big problem on your shoulders to talk to a counselor.
- 当我遇到紧急情况或危机时，我该怎么办?
如果你在紧急情况下，需要立即援助, 你应该拨打301-687- 4233联系校园警察或去急诊室. 如果你不在弗罗斯特堡地区, 通过911联系当地资源可能对你更有利.
- 我很担心一个学生，我该怎么办?
If the concern is life-threatening, please contact 911 or the 校园 Police at 301-687-4223.
如果情况没有生命危险, being supportive and encouraging the student to contact the 学生心理咨询 Center is often the best first step. 学生心理咨询 Center does not contact students who do not contact us first out of respect for their privacy and independence.
- 你的服务是如何提供的?
澳门十大赌城官方网站的服务是通过远程保健提供的. 这意味着你的约会将通过电话、微软团队或视频进行. 澳门十大赌城官方网站致力于在这场大流行期间保护您和FSU社区的安全.
- 你是亲自提供服务吗?
As of the Fall '21 semester, we are currently offering appointments via teletherapy and in-person.
- 什么是远程治疗?
Teletherapy is the delivery of health care 服务 using interactive technologies (audio and visual) between a counselor and client who are not in the same physical location. 类似于Facetime或Skype，但使用更安全，符合hipaa的平台.
- 如果我无法获得远程治疗服务怎么办?
如果您无法获得远程医疗服务或需要住宿, please call the office at 301-687-4234 so we can discuss options for connecting you to care.
- 我如何安排预约?
学生可致电澳门十大赌城官方网站的热线301-687-4234预约.
- 你们的营业时间是什么时候?
澳门十大赌城官方网站的营业时间是星期一到星期五上午8点到下午4点半. Crisis 服务 are available during the evening and on weekends by contacting 大学警察 at 301-687-4223.
- 咨询中心在哪里?
学生咨询中心位于新教育一层 & 健康科学中心.
- 关于我的预约如何联系我?
联系的主要形式将是电话，有时通过电子邮件. You will receive a reminder email and a text message reminder if you choose to sign up, 在你预约的前几天. 在你预约的那天早上, you will receive an email with a link to complete your paperwork for your appointment as well as a follow-up email with a link to your telehealth appointment.
- 我的预约需要什么?
学生们应该为约会找一个没有干扰的私人空间. 有些人可能会决定使用耳机来保护隐私. It is asked that you give the session your full attention and avoid multi-tasking during your session. Sessions using Microsoft TEAMS or Vidyo may be accessed on a computer or mobile device.
- 我如何为我的网上预约找到隐私?
远程治疗有时会被打断，这里有一些寻找安静空间的建议:
- 向和你在一起的人要一些私人空间.
- 创建一些白噪音. 在你的智能手机上下载一个免费的声音机应用程序来播放声音. Placing your phone near a door will muffle the voices from your sessions to those around you.
- 在院子里找一个安静的地方，或者去当地的公园, 远离他人, 在那里你可以专注于你的治疗.
- 如果你有车的话, 确保你的车停好了，然后通过智能手机登录你的会话.
- 如果你没有私人空间, please inform us when you schedule and we will work with you to identify a space on campus for your sessions.
提醒一下，一定要使用私人保护的WIFI.
- 少数民族学生可以得到什么服务?
学生心理咨询 Center has a diverse staff with a variety of experience and expertise. 澳门十大赌城官方网站还为代表特定身份的学生提供小组. For example, we have 集团s for Black women (I AM HER Tribe) and LGBTQ+ (LGBTQ+ Support 集团). Although we are not always able to match a student’s background to that of the counseling staff, we have had cross-cultural training and are knowledgeable about issues of diversity and difference. Please feel free to speak to the Administrative Assistant or request to speak to the Director to address your concern.
- 我一想到要见心理咨询师就紧张. 这正常吗??
对不熟悉的情况感到犹豫是正常的, 尤其是在讨论个人感受和想法的时候. 有时谈论这种紧张会使谈话变得轻松. We would like you to realize that each counselor has a unique style and approach that can offer a new experience for you. 无论出于什么原因，你和你的辅导员在一起感到舒适是很重要的, 如果你不知道, we ask that you speak to the Administrative Assistant or request to speak to the Director to address your concern. It is okay to express these concerns and we would rather have you do this than have you not return.
- 我的咨询师会告诉别人澳门十大赌城官方网站约会时讨论的内容吗?
保密是澳门十大赌城官方网站最重要的原则. 没有一个人, 无论是校内还是校外, will ever receive any information about a student unless the student gives prior written consent for us to do so using a signed 发布信息. Exceptions to confidentiality are made in situations where a student is in imminent harm to themselves or others. 因此，澳门十大赌城官方网站有法律义务保护学生的安全，使其免受伤害. Other exceptions to confidentiality will be addressed during your first session and your counselor can answer any other questions you may have about confidentiality at that time.
- 我还有其他问题没有在这里列出. 我怎样才能得到更多的信息呢?
如果您有其他问题，这里没有列出, 您可以拨打301-687-4234联系学生咨询中心. 澳门十大赌城官方网站很乐意听到你的消息.
- 学生咨询中心会代表我写一封信吗?
Your 学生心理咨询 Center counselor may provide a letter on your behalf should your counselor see fit. If your counselor agrees to write a letter on your behalf a 发布信息 must be obtained before the letter can be disturbed. If you are not receiving 服务 from the 学生心理咨询 Center we recommend you reach out to your therapist, 初级保健医生, 或者其他资源. 请注意 学生咨询中心不写任何关于动物的信件 (例如:服务或情感).